A home loss occurred

STEPS OF THE CLAIM SETTLEMENT

Allianz-Tiriac stands by you every time an unexpected event affects your home and/or insured contents.
To notify the loss you will give advice to Allianz-Tiriac within 24 hours in case of theft and within 5 business days in case of other risks from the date of becoming aware of the loss.
The loss assessment and survey are performed by Allianz-Tiriac representatives in your presence. After the loss assessment is carried out, you will receive the Loss Assessment Report, detailing the risk that occurred, the damaged property and elements, the salvage etc.
The repairs of the damaged or destroyed buildings or contents can be carried out by specialised repair shops based on estimates and/or invoices or, at your choice, under your own management, based on estimates verified by Allianz-Tiriac or indemnity offers received.

WAYS TO NOTIFY A LOSS AFFECTING YOUR HOME

DOCUMENTS NECESSARY FOR THE CLAIM FILE

Copy of the Insured’s identity card
Copy of the document proving the ownership of the insured building and/or contents (if applicable)
Power of attorney for the person who notifies the loss and takes part in the loss assessment
The outline or plan of the damaged dwelling
Copies of the documents issued by the authorities, the certificate made available by the Homeowners’ Association and the witness statements
Estimates or contracts for repairs, respectively technical inspection reports or invoices for repair of household contents
Photos taken at the time of the event.