Allianz-Tiriac offers clients insured under health insurance policies free remote medical consulting services and expands policy coverage  

Allianz-Tiriac encourages its clients to take care of their health while remaining safe and comfortable at home and includes, at no additional cost, the remote medical consulting service for health insurance contracts.

The remote medical consulting service is provided through partnership with Medicover, one of the largest private medical services providers in Romania, at no additional cost until July 15th, 2020. The service is available to both current clients, individuals and companies, and to clients who will conclude an Allianz-Tiriac health insurance in the next period.

Through this partnership, Allianz-Tiriac policyholders, counting almost 150,000, have direct access to over 100 physicians and numerous medical specialties, among which: general medicine, internal medicine, pediatrics, diabetes and nutrition, cardiology, epidemiology etc., without being required to call a call center service. 

Aurel Badea, Deputy CEO of Allianz-Tiriac: “Allianz-Tiriac has always put the clients’ protection and quality of services first, so the introduction of free medical consulting services is a natural step we take in the current context. It is also a proof of responsibility on the part of the largest health insurance company in Romania and another measure by which we provide our policyholders with all the conditions to remain in control of the situation.”

Online or phone video medical consultations are available from Monday to Sunday, between 08.00-20.00 by accessing via, as well as via ATLAS - Healthy mind & body app, available for iOS and Android systems.

To get in touch with one of the doctors, Allianz-Tiriac insureds must take three simple steps:

  1. Fill in the form “create account” and enter the personal data requested 
  2. Choose the medical specialty physician, the day and the hour for the appointment
  3. Upon registration of the request, receive a notification confirming the appointment.

In addition to the introduction of free of charge remote medical consulting services, during the validity of the Military Ordinances Allianz-Tiriac will cover the cost of medical services accessed online or by phone, according to the limits of the chosen package, in Allianz-Tiriac preferred providers network or at any other private medical clinics in Romania, if the insurance contract provides coverage outside the preferred providers network.

In this case, expenses will be settled by reimbursement, after the claim is notified in Allianz-Tiriac Mobile application or via the other available ways available for claim notification.

Also, for medical conditions that appear during the state of emergency or maximum two months before, Allianz-Tiriac extends the validity period of the recommendations and referrals accepted upon notification of the claim and, respectively, the maximum period for accessing medical services from the onset of symptoms, from 90 days to 180 days.

The measures presented above complete the series of actions that Allianz-Tiriac has implemented to protect its clients, employees, collaborators and partners, as well as the digital solutions that allow clients to remain in control of the situation at all times. More information about the measures implemented so far and the digital solutions that we make available to our clients can be accessed at 

About Allianz-Tiriac Asigurari

Allianz-Tiriac is part of the German Allianz Group, one of the largest financial and insurance services providers and the most valuable insurance brand in the world according to the latest Interbrand assessment. In Romania, the company has enjoyed financial stability and clients’ trust for over 25 years.

Our role is to be there for people, to show them how to manage the unpredictable in their lives and to guide them so they can maintain and improve the quality of life, communities they are part of and their businesses. The success of Allianz-Tiriac lies in the team of over 4,000 professionals who are behind each company success.

Responsibility, cooperation, integrity and trust are the values that define us.


Press department
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