In addition, although risks posed by an illness that begins in the context of a pandemic are excluded from coverage under most insurance policies for individuals, Allianz-Tiriac decided to analyze on a case by case basis any possible situations of COVID-19 among its clients.
Main recommendations of Allianz-Tiriac for its clients:
- We encourage our clients to use electronic and phone communication with our agents and consultants. Also, they can access information about the Allianz-Tiriac services via our website allianztiriac.ro and the portal allianzdirect.ro.
- Clients can purchase motor, home and travel policies, notify claims (for motor, home, travel, health or life policies) and pay insurance premiums online.
- Beside purchase of policies (MTPL and travel), the Allianz-Tiriac Mobile app allows payment of premiums and claim notification, as well as viewing insurance policies and due payments notifications, making changes to life policies with investment component (unit transfers, premium redirections and additional payments), viewing the investment account status or modifying personal data.
- Allianz-Tiriac also offers its clients the Claims Tracker service - a 100% digital solution to track how Motor claims are settled for individuals.
We assure all our clients and partners that Allianz-Tiriac has business continuity plans in place that will be progressively activated depending on the events, so that services operate in appropriate parameters and clients continue unaffected.
Allianz-Tiriac remains a reliable partner for its clients.